ServiceNow reviews

4.1

80% would recommend to a friend

(5,717 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,717 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Apr 20, 2016

Growing Pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of work, good compensation, investing in hiring additional people. Becoming more corporate and getting over growing pains.

Cons

Manage your own growth and training, on your own time. Don't expect the organization to coach and develop you and your growth.

1.0
Apr 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Cant think of any... During my work there I saw people leaving within a couple of days after being hired (own decision to leave) . feels more like a prison than a rewarding work environment.

Cons

Salary is nothing to compare with what you are asked to do. No trust between employees, watching your back is a must if you want to stay. Inflexible managers, crazy working hours and looks like a word "sick" or " family" is not in the company's vocabulary... Majority of people are very unhappy with the company but affraid to do anything - you can get fired with no notice.

1.0
Apr 7, 2016

Pre-sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

none that I can think of -- from what I hear, it used to be a great company that has completely lost it's culture

Cons

Three different bosses in a short amount of time -- very clickish attitude and very little support for new employees -- expected you to somehow know about the solution magically with little to no training and support

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Glassdoor has 6,654 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.