Salesforce reviews

4.0

79% would recommend to a friend

(22,550 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jul 16, 2021

It's all about the CULT-ure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Looks good on your resume. 2. Good benefits.

Cons

1.You'll need those benefits to seek treatment for issues that result from prolonged exposure to Salesforce's toxic environment. 2. Promotions are based on favoritism rather than competence, responsibilities, and merit. Image is the ONLY thing. They rely on something they call Salesforce style (or something) which is really just a way to allow unscrupulous managers to manufacture unmeasureable reasons to deny you a promotion. 3. There are several levels of managers who add little to no value but cause a lot of pain. They literally spend all their time going to meeting and running orders down the chain. They couldn't do any of the ACTUAL work if you dared them to. Then they have lots of free time for politicking and deceit. 4. DEI "efforts" are nothing more than marketing. They want to see themselves as good people without doing the actual work. The truth is that discrimination is rampant and they do nothing about it. Nothing other than increase DEI-related marketing while they gaslight black and brown employees. 5. Pay is significantly lower than you'd find at other companies in the industry. 6. They will consume your entire life and all of your energy if you allow it through overworking, forced volunteering, forced "fun", and all that family talk (all the better to manipulate you). 7. "Employee Success", "Ethics Point", and the "Warmline" are all HR. Their role is to protect the company from liability. They don't actually care about employees. 8. They periodically send a link, via company email, to come to Glassdoor and provide a review. What person who needs/wants their job would follow an email link from their employer and give anything less than 5 stars?

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Salesforce Response
4y
The behavior you described is concerning. We strive to create a culture built on trust, and it is imperative for us to address the issues you mentioned in your Cons section. We'd like to investigate further. Please consider reaching out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details.
1.0
Sep 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Good compensation and benefit overall

Cons

Salesforce APAC is the bad and poor management compare with other regions. Politics, Blaming each other, "Pointing finger", inconsistency, MICRO management, insult and public harassment (especially during forecast review), favouritism are all happened here. It was bring me to surprise as they have been always proud to be "THE BEST WORKPLACE", but in reality, IT IS FAR away from best workplace. Value: They put "TRUST" as number 1 value but it is not the case. It is just MARKETING act to drive market perception and attract people to join. Micro management has been cascaded from top management to manager. They grilled people during forecast call, humiliate them in front of peers, inappropriate wording that I have never seen in my whole careers. Value number 2 is "Customer Success" which is all MARKETING only. What they care is only BRING THE DEALS IN, at every cost! They are not really care even the customer ended up with fail implementation, they just "hit and run" sales management. Value number 3 - Innovation, they tried to launch new innovation but their partner ecosystems are not ready. A lot of escalation happened and nobody would like to take the ownership. Value number 4 - equality, Favouritism are happening here. People got promoted just only because they pleased top management. You need to be their inner circle to get promoted. TRANSPARENCY is the BIGGEST problem in Salesforce. Last week was "sad week" in almost every region in the world. After strong earning report, they announced that there will be a "reshaping the business" which is LAY OFF - which was the same day they cut thousand people around the world. They called - "RESHAPING ", "People that get impacted", "Sunset organisation" and any other terminology then LAY OFF. They says that they are growing and actively hiring but the fact is: A lot of peoples are resign and very rare for people to stay more than 2 years or even 1 year, they keep hiring because they need to fill in the position.

1.0
Oct 6, 2019
Recommend
CEO approval
Business Outlook

Pros

- health benefits - pension

Cons

- Horrible work-life balance, managers sending emails at night and even whatsapping you after working hours. Expected to work much more than in your contract. Almost impossible to go on vacation without feeling immense stress! - Customer are no longer king at this company... Its all about short-term success and receiving payments and thats where its left. Had to deal with tons of customers that were pissed off and disappointed with service. Only the big enterprises seem to be treated well. - Promotions seem to be purely based on politics. I have also heard from certain team members that managers suggest employees to loose weight in order to be more successful. - There is a massive fraternity like culture in the Dublin office. Friends promote each other, and managers are known to gossip about their teams - Office location in Dublin is dark, small, and they offer almost no snacks anymore

Viewing 184 - 186 of 22,550 Reviews

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