Salesforce reviews

4.0

79% would recommend to a friend

(22,541 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Apr 28, 2015

Nearly Homeless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great peers and colleagues. I made lots of friends here in the 7 years I was with the company. Great external PR and positioning.

Cons

No loyalty. I was an employee for nearly 7 years. Every year I received a stellar performance review, a good raise and bonus, and more stock. I even won awards for innovation and developing new ways to work. At one point it "was" a great place to work. In late 2013, I got a new manager. She made lots of comments about wanting people on her team who were "young and hungry". I turned 58 last year and assume I just got too old for her and the company. She eliminated my job, told me it wasn't personal, gave me a 6 week severance package and sent me on my way. Now, after 15 months of unemployment, I've lost my house, am living in my car and desperately trying to find a job. I had a great career that was ruined by this manager. HR let it happen knowing what a good employee I was. They just wanted to make my manager happy. For all their claims of being socially conscious and their philanthropic work, they certainly didn't care about me. The company is very calculated in their claims about promoting women. Right before I left, they had terminated at least 12 female VP's. Some were replaced with men.

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Salesforce Response
11y
Thank you for sharing your experience. Diversity, fairness and equality are central to our success as a company. We would welcome an opportunity to speak with you to better understand your concerns and explore options to help you take advantage of career services. If you are comfortable, please reach out to me directly, or you are also welcome to reach out to Ethicspoint, our third-party vendor, to share your experience. You can call EthicsPoint at 1-866-294-3540 (US/Canada toll-free) or reach out to them online at http://www.salesforce.ethicspoint.com/. You feedback is important to helping us continuously improve the work environment and experience for all employees, so thanks in advance for taking the time to talk with us. Cindy Robbins, SVP of Global Employee Success
3.0
Feb 16, 2019
Recommend
CEO approval
Business Outlook

Pros

If you are in the right business area, maintaining a good work/life balance is very easy. There are some employees spending as much as 50% of their time on volunteer activity - literally logging more than a thousand hours of volunteer time a year. The support that the company offers its employees in times of need is exceptional, and the care and understanding of middle management is genuine. I care for all of my team members well being, and support them personally and professionally as much as possible. So do my colleagues.

Cons

Underneath the facade, Salesforce is focused on perception more than reality. VTO isn't volunteer time off at all. It's voluntold time on-top (of existing work load) for most of the company. We have targets for VTO set, but many business units aren't staffed appropriately to actually take the time off. Instead it's just adding work load on top of our existing work load. Also, the company really exemplifies the wealth gap, with those at the top heavily rewarded with expensive trips, awards (including cars, watches, etc.) while the majority of the company is paid somewhere around the 75th percentile of industry. We once had a travel freeze but the company still sent the top 100+ employees to a big shindig in Hawaii - and they broadcast it and insisted that everyone across the company "tune in" to it remotely. Wow.

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Salesforce Response
7y
Thank you for taking the time to leave this detailed feedback. We believe it's important to gather our leaders together twice a year to align on our business priorities and have tough conversations about things we need to work on as well as recognizing exceptional performance. We broadcast these meetings to the whole company because we want all employees to have the opportunity to listen in our management team conversations and to weigh in with feedback. And in that spirit, please continue to give us feedback when you have it, whether it's in the Employee Survey or directly to your manager or ESBP. We are always eager to improve!
5.0
May 27, 2016

Salesforce takes care of their employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top Ten Reasons to work for Salesforce: 1) Highly competitive salaries, stock plans, 401k matching, high bonus potential. 2) Career advancement opportunities unlike anywhere else I've seen. 3) Challenging, fun work that really makes a difference for customers. 4) Always giving back to the community through philanthropy efforts. 5) Truly transformational technology that is always evolving with the times. 6) Flexible work arrangements, Work from home options, amazing parental leave program and sabbatical program. 7) Global Presence and many travel opportunities around the world. 8) Great company leadership. 9) Continues to grow at an incredible rate. 10) Smart, knowledgeable and fun coworkers, what more could you want?

Cons

Everyone works hard, so if you want to coast, this is not the place for you.

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