Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 24 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

5.0

Sep 16, 2025

Best company ever to work with

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of chance for growth Your opinion is heard

Cons

Some process can be established for more productivity.

OpenTable Response

7mo

Thank you for your feedback! We’re glad to hear you feel supported and see growth opportunities here. We also appreciate your note on improving processes — we’re continuously working to make our workflows more efficient.

5.0

Aug 25, 2025

Great people and interesting work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Team is incredibly smart and collaborative -Work is challenging and engaging -Great benefits

Cons

-Work is engaging, though the fast pace may not be for everyone

OpenTable Response

7mo

Thank you for sharing your feedback! We’re glad you enjoy the collaborative team, engaging work, and benefits. We appreciate your perspective and value your contributions!

1.0

Aug 16, 2025

Micromanaging, dishonesty, toxicity

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and an interesting product to work on. Some great lower level employees and many very smart people to work with.

Cons

There are some middle managers who are extremely toxic and if you end up with one, beware. Micromanaging, lots of politics, and a lack of transparency. Lack of imagination and vision from leadership. Risk averse and slow to evolve. Upper management plays favorites. Some legitimately rude and even unkind people thrive in this tech org. Meeting-heavy culture.

OpenTable Response

7mo

Thank you for taking the time to share your experience. We’re happy to hear that you’ve enjoyed the work, the compensation, and the opportunity to collaborate with talented colleagues. We’re sorry to hear about your concerns regarding management style, communication, and culture. Your feedback is important to us and will be shared with our leadership team to help us better understand where we can grow and improve as an organization. We appreciate your honesty and the time you’ve spent contributing to the team.

Viewing 22 - 24 of 669 Reviews

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