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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.1

      78% would recommend to a friend

      (669 total reviews)
      avatar

      Debby Soo

      77% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.9

      Senior management

      3.9

      Career opportunities

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      669 reviews
      2.0
      Jul 29, 2025

      Decent at best

      N/a
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good lower level managers. Decent spot to advance your career

      Cons

      Chris Kennedy really brought the morale down both in the San Francisco and virtual community. If he weren't there it would be a better place to work.

      avatar
      OpenTable Response
      7mo
      Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with your managers and that you see opportunities for career growth here. We’re sorry to learn about your concerns regarding leadership and morale. We take all feedback seriously and are committed to maintaining a respectful, supportive environment for everyone. Your perspective will be shared appropriately to help us continue improving as a workplace. We appreciate you taking the time to share your experience.
      5.0
      Jul 28, 2025

      Love it !

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay, flexibility, fun market, constant updates, transparency

      Cons

      I don't really have any cons other than not much focus on personal career development.

      5.0
      Jul 26, 2025

      Supportive leadership, growth opportunities, and a truly customer-centric culture

      Customer support supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked as a Customer Support Supervisor at OpenTable and had a genuinely positive experience. The leadership team cares about people, not just performance, and that showed in how feedback, career development, and well-being were prioritized. I felt trusted to make decisions, coach my team, and contribute ideas that shaped how support operated. Cross-functional collaboration was encouraged, and customer feedback really mattered, it wasn't just lip service. The culture is fast-paced but empathetic, and there's a strong sense of ownership across teams. If you’re passionate about customer experience and want to grow in a place that values people, OT is a great choice

      Cons

      The hybrid model requires being in the office three days a week, which isn’t very flexible, but it does help foster team connection and collaboration. It’s something to be aware of if you’re looking for full remote flexibility, but if you're ready to commit, the in-person time adds value.

      avatar
      OpenTable Response
      7mo
      Thank you so much for sharing such thoughtful feedback — this absolutely made our day! 🌟 We’re thrilled to hear that your time at OpenTable was filled with trust, collaboration, and opportunities to grow. It’s wonderful to know that our focus on people and culture truly came through in your experience. We also appreciate your insight on flexibility and communication — great reminders as we continue to evolve and grow. Hearing from passionate, people-focused leaders like you helps us keep getting better. Thanks again for being part of what makes OpenTable special!
      Viewing 25 - 27 of 669 Reviews
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      ReviewsOpenTable reviews

      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.