Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 24 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

3.0

Sep 24, 2025

Needs to rethink processes

Designer

Recommend

CEO approval

Business Outlook

Pros

- IC’s are great - fun offsites - great industry

Cons

- waterfall process. Execs and management will tell you what to do, but then blame you if it doesn’t work out. No autonomy - working overtime seems like the expectation. - pay does not correlate with work and other competitors

OpenTable Response

7mo

Thank you for sharing your feedback. We’re glad to hear you’ve enjoyed the team, offsites, and industry. We appreciate your honesty regarding process, workload, and compensation — this input helps us identify where we can improve and better support our employees’ success and well-being.

5.0

Sep 24, 2025

Best and biggest company I've worked for

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fully supportive team and onboarding infrastructure, clearly defined goals, strong leadership, powerful work ethic, and healthy culture. Most people have been working here ranging from 3-25+ years. I don't plan on leaving by choice ever.

Cons

It still feels like start-up sometimes, which I don't even think is a con

OpenTable Response

7mo

We’re delighted to hear you’ve had such a positive experience with our team, leadership, and culture. It’s great to know you feel supported and engaged — we’re grateful to have you as part of our long-standing community.

5.0

Sep 17, 2025

Drinking From a Firehose

Sr. manager, strategic initiatives & growth

Recommend

CEO approval

Business Outlook

Pros

- the company is growing and moves fast but resources are easily navigable and simple to use - great transparency collaboration (no silos!) - everyone agrees on KPIs and what it means to succeed - leaders are focused on shared successes rather than growing their teams and domains

Cons

- the company moves at breakneck speed, so not good for anyone looking for an easy ride - while onboarding is structured, there is no hand-holding

OpenTable Response

7mo

Thank you for your thoughtful review. We’re glad to hear you value our transparency, collaboration, and clear goals for success. We appreciate your feedback on our fast-paced environment and onboarding approach — it’s helpful as we continue refining the employee experience.

Viewing 19 - 21 of 669 Reviews

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