Octopus Energy reviews

4.8

97% would recommend to a friend

(1,620 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working Family first policies & benefits Positive mission statement & company goals Team relationships & collaboration

Cons

Some hypocrasy around being 'people first' with recent business changes. Management feels at the moment to be shifting from 'how can we support people' to 'how can we wring more out of our people'. Can feel the shift away from the flexibility, i.e. - office attendance becoming more enforced - unlimited holiday under scrutiny - more focus on targets, deadlines rather than understanding challenges I overheard a conversation a few weeks ago with senior staff members where 'staff churn' (i.e. the amount of people that leave or are fired) was being treated as a 'lever the business can pull' to improve cost efficiency - where 'not enough people are fired or leave'. This was said in jest, but I do feel that this attitude is permeating the business at the moment. People, benefits, support, trust and agency - essentially everything that makes OEV culture what it is - is all under threat from a cost saving focus with people as the expendable measure.

1.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues are genuinely top class and so kind Good company equipment (Mac) Recruitment is good

Cons

-Senior Management do not listen to feedback metrics (office vibe) -Constant additions to an already overwhelmed department -Little to no training -We have been in a “peak period” for well over 6 months now, with no infrastructure to support us and we have gone from managing pipelines of 40-80 to nearing 200 people. - Poor engagement team, great for events but poor in taking onboard constructive feedback and actioning improvements - Way too many irrelevant meetings - Poor Salary for project management role

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

2 days a week wfh

Cons

They state you get unlimited holiday, you do not you only get an extra 2/3 days. You get made to work late every week for free. You only get 23 days holiday. They expect you to work constantly throughout the day and are heavy on stats and you have to let them know if you wish to leave the desk or use the bathroom and are tracked for any time left at the desk. It’s very heavy on the phones and is basically a call centre every day. I was told very different in my interview with octopus.

Viewing 166 - 168 of 1,620 Reviews

Glassdoor has 2,639 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.