Octopus Energy reviews

4.8

97% would recommend to a friend

(1,613 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,613 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent base pay Food provided Regular office parties and activities

Cons

Concerns completely dismissed by management and even given warnings for expressing these Team leaders used as scapegoats Unrealistic workload No training Daily changes to focusses and methods Unfair matrix scheme for pay rises Unclear messages around pay and focus on sales rather than the people doing the work to actually receive the money from customers

3.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture. Rewarding area of work. Work-life balance

Cons

No clear progression path. No clear salary progression path. There is a need to pester managers/senior managers to get pay increases despite taking on more responsibility.

avatar
Octopus Energy Response
7mo
Hey, Thanks so much for the candid feedback. We do have systems in place for progression, but you’re right that this can be opaque currently. One of my top priorities is to improve these processes alongside the data leads. Expect more early next year, and in the meantime feel free to reach out to me directly for a coffee and open conversation. Sam
3.0
Sep 30, 2025

Meh, more words than substance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice atmosphere sometimes, it's dynamic and young

Cons

The management is very "favourable" towards people they like more. Nepotism also already found it's way inside

avatar
Octopus Energy Response
7mo
Lieber Kollege, liebe Kollegin, Hey, danke dir, dass du dir die Zeit genommen hast, so offen Feedback zu geben 💚 Wir wissen es sehr zu schätzen, dass du unsere dynamische und junge Atmosphäre wahrnimmst – genau das ist ein wichtiger Teil unserer DNA. Gleichzeitig nehmen wir deine Kritik sehr ernst. Themen wie Fairness, Transparenz und respektvoller Umgang – auch in schwierigen Situationen wenn sich Wege trennen – sind uns extrem wichtig. Wir sind ein Unternehmen im Wachstum, und das bringt manchmal auch Herausforderungen mit sich. Umso mehr setzen wir darauf, aus solchen Rückmeldungen zu lernen und unsere Strukturen so weiterzuentwickeln, dass sich alle Octos fair behandelt und wertgeschätzt fühlen. Danke, dass du uns mit deiner Perspektive dabei hilfst, besser zu werden 🐙 Love & Power⚡️ Florian
Viewing 142 - 144 of 1,613 Reviews

Glassdoor has 2,631 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.