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      Octopus Energy

      Engaged Employer

      Octopus Energy reviews

      4.8

      97% would recommend to a friend

      (1,638 total reviews)

      Giorgio Tomassetti

      99% approve of CEO

      92% positive business outlook

      Ratings by demographic groups

      Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,638 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

      Reviews by job title

      2K reviews
      2.0
      Aug 20, 2025

      Don’t believe best place to work headlines

      Service and repair technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent van, tools provided, work Colleague’s

      Cons

      Hours of work with no overtime, lack of organisation, no support.

      avatar
      Octopus Energy Response
      10mo
      Thank you for leaving this review. We're sorry to hear that you've felt unsupported and that issues around workload and organisation impacted your time with us. We’re actively working on improving structure, support, and communication across the business, and feedback like yours is vital in guiding those efforts. If you're open to continuing the conversation, we’d really appreciate the chance to learn more and take that insight forward. You can reach us directly at nour.rasamny@octopus.energy
      5.0
      Aug 19, 2025

      Great company to work for (shame about the customers)

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Top company with a great outlook, an ethos to be respected and admired Reasonably flexible where they can be Decent pay and random bonus incentives Work from home No weekends Very inclusive environment Really can’t fault them as an employer and will always remain a loyal customer

      Cons

      Customers! Energy is a strange place to be, worked for another energy company years ago and customers were just the same then, except now they’re worse. It’s like any tiny perceived error and the demands for hundreds of pounds to be written off begin. Super weird. Like you wouldn’t demand your whole weeks shopping for free if the supermarket overcharged you 10p on a pint of milk, but somehow in energy that’s almost expected. Thank Martyn Lewis for that. The level of entitlement is unreal. Had to leave as got sick of giving money to these chumps. Not Octopus’s fault, the energy sector as a whole is just a crazy place.

      Viewing 424 - 426 of 1,638 Reviews
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      ReviewsOctopus Energy reviews

      Glassdoor has 2,663 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.