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      Octopus Energy

      Engaged Employer

      Octopus Energy reviews

      4.8

      97% would recommend to a friend

      (1,638 total reviews)

      Giorgio Tomassetti

      99% approve of CEO

      92% positive business outlook

      Ratings by demographic groups

      Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,638 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Aug 22, 2025

      Terrible Boring and probably the most depressing job going avoid

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: Friendly team members; colleagues were generally supportive. Some flexibility with scheduling.

      Cons

      Repetitive, boring work, mind-numbing, and it brings you closer to depression than anything else. Travelling to the office multiple times a week. Cons: High-pressure sales targets made the role extremely stressful at times. Management often provided inconsistent guidance, making it difficult to know priorities. Communication from leadership could be slow, leading to confusion or last-minute changes. Limited opportunities for career growth or promotion within the role. Advice to Management: Provide clearer guidance and more consistent support for new hires. Not so fair as they are always banging on about.

      5.0
      Aug 21, 2025

      Amazingly Supportive

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      The support I am currently receiving from Octopus during a difficult time in my life is absolutely unmatched and no other company that I have worked for has compared even slightly.

      Cons

      Not a bad word to say about them.

      avatar
      Octopus Energy Response
      10mo
      Thanks so much for leaving a review, it's great to hear you're loving your time here and feel that you have our support during a difficult time, We hope to continue supporting you and making each day better for you!
      1.0
      Aug 20, 2025

      Worst job I’ve ever had.

      Lead engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great engineers to work alongside, who you can share your misery with.

      Cons

      If you’re thinking of joining Octopus on the heat pump side – don’t. Nobody is happy, everyone is planning on leaving, and senior management couldn’t care less. Expect 50–60 hour weeks, long drives disguised as “35 minutes” on Kraken, unrealistic 4-day installs, and zero work-life balance. Safety is ignored, surveys are done by unqualified people, processes change daily, and there’s no HR if your manager pushes you into unsafe work. It’s a “just smash it out” culture where everything is the “leads” fault and nothing is ever good enough. I’ll be leaving as soon as I can. Easily the worst job I’ve ever had.

      avatar
      Octopus Energy Response
      10mo
      We're really sorry to hear about your experience, and we take concerns like this seriously. We understand how frustrating it must feel to face long hours, unclear processes, and safety concerns. That’s not the kind of environment we want for anyone at Octopus. Our goal is to build a culture where people feel safe, supported, and heard, and if we’re falling short of that, we need to know so we can improve. If you're open to it, we'd really appreciate the opportunity to discuss this in more detail. It’s important to us to learn from experiences like yours, and to make meaningful changes where they’re needed. Please feel free to reach out directly to nour.rasamny@octopus.energy. Thank you again for your honesty, it helps us do better and we really do care!
      Viewing 421 - 423 of 1,638 Reviews
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      ReviewsOctopus Energy reviews

      Glassdoor has 2,663 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.