Octopus Energy reviews

4.8

97% would recommend to a friend

(1,638 total reviews)

Giorgio Tomassetti

99% approve of CEO

92% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,638 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 36% above average for employers within the Energia, estrazione mineraria, servizi di pubblica utilità industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 29, 2022

New Role

Recommend
CEO approval
Business Outlook

Pros

Amazing interview process. Very informative and in depth to make sure, not only are you the right fit for them, but the role is the right fit for you. Help and communication all the way through. The discovery day (over zoom) was great as an insight into the company and their values. And was interesting to meet and speak to some current employees. Honestly, would recommend to anyone who is interested in a career in customer service. Easily one of the best recruitment processes I've been through. Mollie at Instant Impact - was also fantastic and made the experience even better.

Cons

Nothing. The process is in depth but well worth it and shows they are invested in great employees

5.0
Jan 24, 2022
Recommend
CEO approval
Business Outlook

Pros

The staff at Octopus are genuinely the nicest people I’ve ever worked with. The company encourages growth and is a really good place to start especially for new graduates with little experience.

Cons

It does get a little repetitive and customer service jobs always come with the downside of some horrible customers

Viewing 331 - 333 of 1,638 Reviews

Glassdoor has 2,663 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.