Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Massage Envy?

38% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 284 reviews)); "It is a great cause and some of the people are great." ((in 271 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 250 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 245 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 219 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 808 reviews)); "Poor management and they dont care about their employees or their clients" ((in 626 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 254 reviews)); "if bad manager or owner it will be a nightmare." ((in 178 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 91 reviews))

Massage Envy reviews

3.1

38% would recommend to a friend

(7,406 total reviews)

Todd Schrader

42% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

2.0

Nov 8, 2015

Okay company, terrible pay

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

They made you feel welcome and want to be a part of the team. If you didn't have experience they ensured you that they would train.

Cons

They took advantage of employees who were in delicate financial situations by offering them wages that were significantly below market level. Employees often accepted because of desperation.

2.0

Oct 31, 2015

Cold, high-pressure, cut-throat corporate culture

Massage therapist

Recommend

CEO approval

Business Outlook

Pros

There is plenty of work at $15/hour as a therapist if you don't want to operate your own business. If you are skilled, clients tip well. The owners and managers at West Vancouver, WA sincerely wish to bring a family environment to this location.

Cons

Unfortunately, the corporate culture and the wishes of the local franchisee are mutually exclusive. This is a high-production, assembly-line operation where employees must be treated as units of manual labor, not as human beings who offer a valuable therapy. The goal is to sell contracts, not massage, so the client experience suffers. 10 minutes is not enough time to evaluate the client, create a treatment plan, and perform adequate self care between sessions. Unskilled, light-touch therapists are paid the same as highly skilled, deep-tissue therapists. Management pressures therapists to work to the point of exhaustion and injury, and no backup is available. There is constant conflict between front desk associates who are pressured to sell contracts and the therapists who want to provide good service. No employee benefits.

4.0

Oct 17, 2015

Massage therapist

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

I like that you make your own schedule, they are very flexible with the days & hours you want to work. Good place to work at if you're barely starting the field. Awesome place to build clientele.

Cons

No benefits. No paid sick days or vacations. No paid holidays. No 401k as it said on website when I applied.

Viewing 100 - 102 of 7,406 Reviews

Jobs at Massage Envy

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Company ratings over time

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Reviews by job title

Okay company, terrible pay

Cold, high-pressure, cut-throat corporate culture

Massage therapist

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