Massage Envy reviews

3.1

39% would recommend to a friend

(7,406 total reviews)
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Todd Schrader

44% approve of CEO

36% positive business outlook

Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

A place to work. Front desk schedules appt.

Cons

Everything, the building & equipment super dirty, the work load is impossible to deliver a quality massage and then the compensation is peanuts. Upselling does not do you any good because everything is taxed to death and you have to wait a month after to be paid. You cannot see your schedule from home you have to call the front desk. The front desk is extremely unprofessional. After session I caught the front desk making fun of my client they just checked out and myself. Many times when sheets towels not available. Overall the space is physically and energetically filthy!!!

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Massage Envy Response
3mo
We are disappointed to hear that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated so the employment experience that each provides is unique. Feel free to send any additional details to us at meemployeebrand@MassageEnvy.com and we'll gladly pass it along to the franchisee.
5.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is done for you.

Cons

If you don’t work, you don’t get paid.

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.
4.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

trying out the different therapists

Cons

management was not flexible ever

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Massage Envy Response
3mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location was a positive one.
Viewing 94 - 96 of 7,406 Reviews

Glassdoor has 7,507 Massage Envy reviews submitted anonymously by Massage Envy employees. Read employee reviews and ratings on Glassdoor to decide if Massage Envy is right for you.