Massage Envy reviews

This place is a joke. The upper management is awful. I don’t even know where to start. If you want to work for a man that micromanages via the security cameras all day; you’ll get a phone call about it. This is FACT! Belittles you, this was a bad one for me. This man gave no respect and he’ll never earn mine. Offers very little if any appreciation to you regardless of title or position Selling sucks; no way is it as easy as they tell you it will be. The pay is garbage. You don’t get much of a life with the hours. As far as PTO, you won’t really get it. Raises? Hahaha that’s funny. The clients will always be hit or miss. For anyone considering the management position...run!! Your hours are even worse. 45 per week minimum, since you’re salary they’ll always want you to put in at least 55hrs. Forget having weekends off or a life. Even when you’re not working you’ll get emails as early as 5am and as late as 10:30pm. It gets better! The hours you will more then likely put in while at home; the schedule, emails, phone calls, clients issues, work emergency...you’re not paid for any of it. Forget taking a lunch at work, you’ll still be working. Nothing about this job is fair. Look at the retention rate over the last year. Northbrook went threw 3 managers, over 20 front desk staff, and have now dropped down to 4 massage therapists...the last manager in training they had actually cared. She received no respect, was treated poorly by upper management, and to top it off they could care less that she had a child. Lastly, I’d like to end with a few mottos that you’ll soon learn... 1+1=3 If you can’t walk and chew gum; you can’t do this job This job is professional, there is no emotion involved Do you care

Managers/owners at Massage Envy Asheville NC only care about your membership sales. To sell a membership you have to recite a script word for word that's "guaranteed to sell," but if the guest doesn't sign up, it's your fault for being 3 or 4 words off. When you do sell a membership, there's almost no recognition. Their only concern is how to get you to make your next sale and why you didn't make the sale before it. They say you will earn commission, but you only earn commission if your sales are above exactly 25%. If you reach 25% they just try to get you to increase your sales. They micromanage every 15 minutes of every hour of your day, telling you when it's time to do laundry/pull charts/make phone calls/vacuum the halls/wipe things down. For every guest you need to do a 15 minute intake process and paperwork to find the guest's "need for massage" and challenge their objections to find ways to get them to say yes. If you're not able to keep up with the hourly checklist or guest paperwork because you're talking with a guest or answering phone calls, they ask why your membership sales don't reflect that. A lot of days you're unable to take your 30 minute lunch break because there's too much going on in the clinic to keep up with. Turnover rate is very high because the pay is so low and they ask so much. One of the owners is very condescending, especially to female employees. Upper management is overworked, but has to cover the front desk at times because they can't keep front desk employees. Don't work here unless you hate positive reinforcement and like being talked down to.