Massage Envy reviews

The "Wellness Program Sales." If you want to work at a company where you are evaluated based on how hard you work and how well you do your job, look somewhere else. Each Front Desk Associate is evaluated almost entirely on how many memberships you sell each month. The problem is there is little to nothing you can do to influence your membership numbers. You are assigned guests in order at the start of each day, you have specific questions you have to ask them, and then you have to sell them a membership with a script that you are REQUIRED to say WORD FOR WORD, but when they don't sign up it is your fault. Basically your sales numbers are going to be determined almost entirely by luck of the draw and they are the biggest part of your evaluation. This causes the turnover rate for FDAs to be extremely high because people would rather quit than get fired over poor numbers they can't control and there is almost NO CHANCE that you will ever get promoted. Almost all managers are hired from the outside.

All comments below apply to the corporate office: Employee base salaries are well below market averages for the same job with a specified level of experience. New ownership group and replacement of most of the VP-C level staff has severely damaged the company culture. Over 50% turnover in less than a two-year period (less than 20% were terminations), and another 25% of the employees are seeking employment elsewhere. Workplace has become very misogynistic. Strong, intelligent women who have no problem speaking their minds need not apply. No career path - once you're at Director level, you are capped out, and have to leave the company if you want to grow and move up. Company is very profit over people focused now. Almost all departments horribly understaffed for the amount of workload they have to carry.