Does Massage Envy pay their employees well?

According to anonymously submitted Glassdoor reviews, Massage Envy employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Massage Envy. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Massage Envy?

38% of Massage Envy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Massage Envy 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Massage Envy?

Licensed Massage Therapist (1443) , Front Desk Associate (481) , Front Desk Receptionist (426) , Massage Therapist (377) , Esthetician (362) , Sales Associate (263) , Front Desk Sales Associate (254) , Licensed Esthetician (151) , Manager (150) , Assistant Manager (146) , LMT (100) , Certified Massage Therapist (94) , Receptionist (81) , Front Desk (79) , Business Manager (77)

What are the pros of working at Massage Envy according to real employee reviews?

"Flexible schedule and discounted services" ((in 284 reviews)); "It is a great cause and some of the people are great." ((in 271 reviews)); "I have great coworkers and we have a lot of fun at the front desk." ((in 250 reviews)); "The hours are flexible you can always pick up shifts that way you have more than what you're scheduled" ((in 245 reviews)); "We received 3 Free Massages every month and the therapists are very nice and talented." ((in 219 reviews))

What are the cons of working at Massage Envy according to real employee reviews?

"low pay and always pushing to sell more products and services that didn't necessarily go with real client needs" ((in 808 reviews)); "Poor management and they dont care about their employees or their clients" ((in 626 reviews)); "No benefits and they are always trying to find ways to pay you less and make you do more." ((in 254 reviews)); "if bad manager or owner it will be a nightmare." ((in 178 reviews)); "The commission was low compared to other service professionals’ rates and they didn't care much about customer or employee feedback" ((in 91 reviews))

Massage Envy reviews

3.1

38% would recommend to a friend

(7,406 total reviews)

Todd Schrader

42% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,406 reviews)

Ratings by demographic groups

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Massage Envy has an employee rating of 3.1 out of 5 stars, based on 7,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Massage Envy employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

7K reviews

2.0

Jun 8, 2012

Dime a Dozen

Massage therapist

Recommend

CEO approval

Business Outlook

Pros

Pros are working alongside other great therapists.

Cons

Low pay. Meaning, Im paid per client. If I don't have a client, I am paid minimum wage. Even more troubling is the fact that if I have more sit tome then work time all day, my worktime will be deleted and Im paid minimum wage fot the entire day. Somehow with our training and customer service expertise, its not valid in this workplace, as our needs aren't met as quickly as we'd wish. There is a huge demented gap of non communication between the very young and inexperienced front desk personnel and the therapists.

3.0

Jun 7, 2012

They lied to me before I was even through the door.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Time goes by fast, you get to sit down, and clients and usually friendly.

Cons

Depending on the location, there's a training rate that they don't tell you about when you're hired. Be wary of how many hours they promise you too. Often all lies.

3.0

Jun 1, 2012

The Envy Experience

Lmt

Recommend

CEO approval

Business Outlook

Pros

No need for worry with marketing, buying supplies, laundering linens, or screening calls.

Cons

Can be overloaded with clients, can be in a poorly managed location, can be let go for untrue client compliants.

Viewing 7327 - 7329 of 7,406 Reviews

Jobs at Massage Envy

Front Desk Sales Associate

Peachtree Corners, GA

Front Desk Receptionist

Front Desk Sales Associate

Massage Envy

Massage Envy reviews

Company ratings over time

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Reviews by job title

Dime a Dozen

They lied to me before I was even through the door.

The Envy Experience

Jobs at Massage Envy

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