Life Time reviews

3.5

59% would recommend to a friend

(7,654 total reviews)
avatar

Bahram Akradi

59% approve of CEO

50% positive business outlook

Life Time has an employee rating of 3.5 out of 5 stars, based on 7,654 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Time employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Jan 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Free gym membership, nice members, nice steam room and sauna.

Cons

so many things wrong with this company it’s unbelievable. I’ll try to leave a very detailed review. High turn over: more than any other gym I worked at. About 70% of the trainers that work there have been there less than a year. Every month 1-2 trainers quit. New managers hired also with very little management experience. You don’t get paid for the mandatory 2.5 hrs of meetings you have to attend each week or the mandatory cleaning. Some people who want to get into other programs like becoming a nutritionist or metabolic tech will be doing about 5-6hrs a week of mandatory meetings. Most Lifetime break rooms are disgusting. They don’t want to hire extra people to clean the gym so they make the trainers do it (for free) and nobody ever cleans the break room. Very recently someone on the team felt bad for us and helped a bit. If you don’t sell $500 a month of supplements you have to go to an extra meeting on top of the mandatory meetings you need to be at. If you don’t go to these meetings you can easily get fired. The 1 on 1 meetings are focused on everything your doing bad and never on what you have been doing good. When you are doing good it’s a quick congratulations and let’s focus on all the areas your not going good on. Money: here’s the big lie. This is very consistent with other reviews I’ve seen and other employees I’ve talked to. They say it’s a 50/50 split and it’s not. I know people who worked in locations that had a true 50/50 split and got paid way more. One lady told me she was hitting the elusive 10k month after month and only received 3k. This is so sad because only 10% of the entire company ever hit 10k. She also told me that the 10k was almost all in personal training. This was so sad to hear because I realized I needed to sell 20k a month just to bring home 6k a month. I’ve checked my pay stubs and noticed I sold and serviced over 6k and made way less than 1.5k in a period of 2 weeks. Most people are looking for a way out. They are looking for better jobs or trying to find ways to start their own companies. I’ve seen so many trainers just leave the entire industry. They keep saying this is the best place to work but it’s not. I’ve worked in other companies making the same or more in a WAY less stressful environment. I’ve seen people work extremely hard to hit 10k and burn out and quit and also I’ve seen people who hit 10k and destroyed there health. 3 people I know have seriously hurt there health by reaching a 10k mark. The ones who stick it out are disillusioned being bullied and ridiculed at meetings and just keep laughing it off. The managers put others down to lift themselves up. No split schedules. So say for example you might start at 11am and end at 8pm. This means that your still forced to work at the gym when the gym is not even busy. The gym picks up around 3-4pm so the 11am To 3pm is a waste of effort. Half your day in the gym is working 10x as hard compared to if you could work a split shift. You also have to work on your day off if the last day of the month lands on your day off and you didn’t hit your budget. This sucks because you don’t get paid the overtime and it’s mandatory you have to be there. Also the reason why there is no split shift is because they always want a trainer available to assist people. Draw system. The company loves this because they don’t have to pay the employee the money they deserve when they are hitting big numbers. They rather Pay you $15 an hour for the time you work instead of actually paying you for your big sells. The draw system is what this company does to get you in debt. If you don’t build up to 20hrs a week worth of clients you will be in draw. I’ve heard of people getting paid almost minimum wage for 3yrs before they paid back all the draw. Pretty much the company let’s you borrow money but you have to pay them back. The draw money also comes out of the managers paychecks so they can fire you if they don’t think you will ever pay it back. The best way to be successful in this company is to not train people. Raise your rate to about $129 so almost nobody hires you. Than focus all your time and energy in selling lifetime products. The more clients you have the less money you can make because you will not have time to sell. The successful people don’t train many people. Realize this. If your passion is sells than yes cool but if you love training people than this is not the job for you. The system they created for trainers don’t work that way. Unless your okay working 50hrs a week making 3k a month. If you want to hit the big numbers don’t focus on getting clients focus on getting sells. Whenever you sell training give the client to someone else so you can get a percentage sell. Literally anywhere is better. I’ve met a lot of people who regretted leaving their job just to work here. It’s a great facility but that’s about it. Don’t be brainwashed and find a way out as soon as possible or never start in the first place. Your time, money, and health all depend upon it.

3.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Its a fairly active job where you get to move around. You get to develop relationships with your clients. Take your time and develop great relationships with your clients, it makes it harder for them to leave you. Once you have your clients to a certain level try to put them into group classes where you continue to teach them. Your fellow personal trainers tend to be pretty cool.

Cons

If you actually teach people what you are doing and why you are doing things in what order, you risk losing them as clients because they can become independent and feel that they may not need your services as a personal trainer. My boss told me I was revealing too much to my clients and that I should hold back some. I had a lot of success with my clients and they got great results in a short time. That means they may not need you soon and you'll need to look for new clients. If you talk bad about a lifetime supplement and you probably will get found out because your manager calls your clients for feedback to see how you are doing, you can get written up for talking bad about Lifetime supplements or recommending supplements from other places because some of the lifetime supplements can be pricey. If you work at a slow club, you may find it hard to make enough money to stay as a personal trainer. Pick a busy club in a wealthy area. Look at the cars outside the club and find put when the club has it's busy times. I think someone should form a union of personal trainers at Lifetime and demand a 10% boost over their current pay scale. Take that up from starting at 49% to starting at 60% commission and take the top up from 58% to 70% total commission. Seriously management would keep more personal trainers and that would stress out management less. Some of Lifetime supplements are great. Some of them are over priced. They may claim higher quality and purity of product, but it's like tripling the price of whey protein to get maybe a 5-10% better product.

2.0
Feb 8, 2016

Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Life Time has everything necessary to be a brand that it's employees would tirelessly pour their heart and soul into. They stand for a 360° approach to healthy and proactive living. The CEO is a true visionary in regard to what the future-state of our lives will be in regard to health and fitness. They can pay well if you fight for it. On site gym, which makes for a great way to blow off some steam if you experience any of the following section.

Cons

CEO is an entrepreneur through and through, however, he is NOT a good or even adequate leader. He meddles in every aspect and level. He runs the company on fear and does not accept any idea that is not his own. He has also built a culture of cronyism and bureaucracy. After almost 5 years of working there I'm shocked it is able to function as it does. On numerous occasions I worked on projects that were directed by internal business owners that gave very little direction or constructive briefs. The project would run multiple, futile rounds based upon their current whim. When we would have it finalized it would come time to present to the CEO and the business owners would not present to the CEO or stand behind their direction. The CEO would then ask why things were done a specific way to which we really couldn't answer because as much as we asked for clear objective we were rarely afforded the luxury. And in turn the CEO would shutdown the whole project sending it back to the drawing board. Numerous cycles or this wasted time, energy and money has proven to be the crippling handicap of a potentially inspiring work environment. There is also: rampant misogyny, lack of career planning and transparency on how to successfully advance, HR is non-existent and even when complains are filed individuals are never held accountable and those filing complains are usually ostracized until they quit or are fired, Upper management is usually based upon who you know NOT how effective or productive you are which puts completely inept people in charge of multi-million dollar companies with little insight on how to perform on the most basic of levels. Technologically the company is 5 years behind and perpetually tries to reinvent the wheel instead of looking for and implementing efficiencies. For a Healthy Way of Life Company they have the WORST health coverage I have ever had in my 15 years as a professional. If the gym is open corporate is working, 5 holidays a year: Christmas Day, New Years Day, Memorial Day, Labor Day, Thanksgiving Day. Good luck getting more than 2 week PTO a year, and that includes your sick days. It's in Chanhassen, MN

Viewing 7 - 9 of 7,654 Reviews

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