Life Time reviews

3.5

59% would recommend to a friend

(7,654 total reviews)
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Bahram Akradi

59% approve of CEO

50% positive business outlook

Life Time has an employee rating of 3.5 out of 5 stars, based on 7,654 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Time employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Aug 7, 2012
Recommend
CEO approval
Business Outlook

Pros

There is a high need for dietitians and the staff seems really nice. With this need there are seemingly plenty of potential referral opportunities from the large personal training staff. Another "pro" is that the company seems to promote fairly quickly to higher levels of the company.

Cons

This position is 100% commission. I thought there may be a base salary but there is not. If you are not counseling someone then you are making no money at all. You receive a commission off of referrals, supplements and lab testing. You are expected to walk the floors and attain clients by asking them to seek you or they see you and are inspired to inquire about your services. Once client attained you provide a percentage of your earnings to the company. The longer you are with the company the more you get to keep for yourself and the less Life Time keeps.

1.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Peers are friendly and nice to work with

Cons

- Essentially zero onboarding, with expectation to ask peers who are swamped with other tasks on all inquiries -Little to no guidance on expectations, consistently turned away when I offered to help members of the team - Witnessed senior employees on multiple occasions state vulgar things / make fun of others, unprofessional boys-club environment - Poor management, frequently does not show up to planned checkpoints, overall failure to delegate to staff - Benefits/Compensation/Holidays are not good, especially considering the "Healthy way of Life" Mantra -Old technology, bulk of job involved maintaining finicky over-sized excel files that despite automation would break due to sheer size

3.0
Aug 26, 2016

Not sure if the Pros outweigh the Cons :/

Recommend
CEO approval
Business Outlook

Pros

On the club level there are many pros. We get to spend each day at a beautiful, state of the art facility with a team of talented people. The free family membership for club managers is a great perk, as well as the various discounts throughout the club (Life Cafe, LifeSpa, training, supplements, etc). As a Spa Manager I have had the opportunity to learn & embrace another side of the salon industry, having never formally worked in management. There are systems in place to help you succeed; a lot of the tools (& definitely the clients) are right at your fingertips. I've had the privilege of seeing many team members (both in salon & out) build successful, lucrative careers at Life Time.

Cons

There is a serious work/life imbalance involved, especially for management. The expectation across the board is pretty much 6 days/week & 50-55+ hours. These expectations fluctuate depending on the day of the month. There are several days that end up being mandatory for managers, regardless of where it falls in the week. Forget attending your child's basketball game or regular church services, if it's "Open House" weekend, the last few days of the month, or another corporate mandated event, you're going to be at work. Think you'd like to take a day off during the week since you've been there all weekend? Well you'll also miss Daily Huddle & a handful of other "mandatory meetings", "calling parties", & "club pride" activities. Put in a long day & ready to head home to relax? Well you better hope one of your hourly employees doesn't call off because otherwise, you're closing! With severe budgetary limitations, including a very scant payroll, there's not any flexibility to have as many people scheduled as necessary. As a salaried employee, consider yourself free labor. As a manager, you are also contacted plentifully during your "OFF" hours as well, as many of the IT systems & SOPs are a little too complicated for a $9/hr employee. The company slogan is "the healthy way of life company", but sometimes actions speak louder than words & the expectations once you are into your management role definitely don't reflect the healthy way of life. Unfortunately the LAST thing I want to do is be there the extra time that it takes to workout :(. I used to be Life Time's biggest cheerleader but many of the recent changes have made feeling positive challenging. At least 4 of the 10 managers I trained with are no longer with the company, which says a lot. It's really hard to have any sort of routine outside of your job.

Viewing 13 - 15 of 7,654 Reviews

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