Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 165 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 69 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 52 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by demographic groups

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Gender

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Nov 8, 2013

Corporation focused on profit not people

General manager

Recommend

CEO approval

Business Outlook

Pros

The only good thing is our benefits package

Cons

Everything! The company sets out rules, but if the customer calls corporate they get everything for free and then store teams are reprimanded.

2.0

Aug 24, 2013

Craptastic

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

Training to work somewhere better

Cons

Bad management bad pay. Take advantage of workers.

2.0

Aug 18, 2013

Great Potential Poor Execution

General manager

Recommend

CEO approval

Business Outlook

Pros

Salary is great, engagement with community is highly encouraged, latest technology with DST lens options, great product selection from frames to lenses, and true potential to impact peoples lives daily. Tremendous benefits, bonus is high if you can achieve their sales figures, and if you have an understanding field manager, good work/life balance.

Cons

High level of politics with field managers, sole focus on sales figures versus quality of work, new "group" is trying to turn a medical based arm of Luxottica into a regular mall retailer. New upper management has lost touch with stores and Doctors. Also very little room for advancement as inside employee, company seems to only desire external hires.

Viewing 265 - 267 of 2,634 Reviews

Jobs at LensCrafters

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San Juan, PR

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LensCrafters

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Corporation focused on profit not people

Craptastic

Great Potential Poor Execution

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