Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 165 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 69 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 52 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jan 20, 2014

Horrible experience/Horrible company

Optician

Recommend

CEO approval

Business Outlook

Pros

I Have a skill that I can use at other Optic companies.

Cons

The company hired alot of new management who know nothing about optics. They lie about the amount of hours you can get and always cut. One manger changes the employees timecards. This is illegal. HR was notified many times by different people about this but nothing was done and the manager is still employed there. Along with HR, the regional manager was also notified and did nothing. Many of the managers bully the other employees and threaten them daily. They also set good employees up to be fired.

1.0

Jan 8, 2014

Unreliable

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

Helping customers choose their frames

Cons

- Little to no hours - Spiteful management - High pressure sales - Less hours if you don't sell - Forced to approach customers who don't want to be helped Wasn't getting hours, so I tried moving to another location. My manager convinced the other store manager not to hire me and wanted to keep me at his store, but would only give me about 5 hours per week (1 shift) and sometimes no hours at all. They stopped scheduling me regularly after I told them I was going back to school. There is no opportunity for advancement.

3.0

Dec 7, 2013

Meh, okay place to work

Associate

Recommend

CEO approval

Business Outlook

Pros

Its a job. It pays money. The experience will vary widely from store to store and manager to manager.

Cons

Nothing too negative. not the best place to work for, certainly not the worst place.

Viewing 262 - 264 of 2,634 Reviews

Jobs at LensCrafters

LensCrafters - Licensed Optician

Sales Associate LensCrafters

Stati Uniti d'America

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LensCrafters - EyeCare Advisor

LensCrafters - EyeCare Advisor

Stati Uniti d'America

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Sales Associate LensCrafters