Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 165 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 69 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 52 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

Skip to content Skip to footer

Notifications

LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 25, 2014

Not the same since Luxottica took over

Certified technician

Recommend

CEO approval

Business Outlook

Pros

Free pair of eyeglasses every year with most any options you wanted. Good insurance including infertility coverage.

Cons

You are on your feet all day which wasn't a problem as a young person, but after over 15 years with the company things change. As a seasoned certified optician I was required 2-3 nights a week and 8 weekends in a row while the newer opticians had every other weekend off. Was repeatedly told hat I was " too valuable in the position I was in" as a very good optician, and then told I could not receive pay increases, and was kept off the sales floor because I was too valuable in a dispensing position. 1 year apprentices were earning the same or more as I was after 15 years certified.

1.0

Mar 5, 2014

they are the biggest snakes you could ever work for

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

there is nothing good about them

Cons

micro managed to death, they are paranoid about their management, accusation are always thrown without any knowledge to back them. Will use you and abuse you until you quit

2.0

Feb 20, 2014

Extremely dissatisfied.

General manager

Recommend

CEO approval

Business Outlook

Pros

50% off prescription sun and opthalmic - only good if you actually wear glasses. GM's do have great hours working mostly days and only 8 hour shifts rather than the standard in retail of 9. New hires immediately qualify for STATS.

Cons

Not enough support by RGM and VP with ensuring the stores are staffed with enough opticians. Opticians have been utilized as sales associates for far to long - and now the upper management want them to simply be opticians. That would be fine however there are not enough hours to give out to eyewear consultants and the majority of the opticians are hired as FT therefore GM's have no option but to utilize opticians as sales associates. Far too many conference calls and meetings which inhibit the GM from being in a floor lead role which is expected of them. RGM expects GM's to be responding to far too many emails throughout the day which in turn takes away from floor leadership. Benefit entitlement after 3 months - yet most employees have to seek out the information as no enrolment forms or benefit information is sent to the employees at the 3 month mark.

Viewing 259 - 261 of 2,634 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

San Juan, PR

View job

Sales Associate LensCrafters