Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (264) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 160 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 93 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 85 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 64 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,631 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 9, 2012

Decent pay, but commissions could be more. Management too pushy sometimes.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work with the latest equipment in the industry, nice name brand frames, nice work environment. Pay and benefits decent.

Cons

Management can be too pushy with consultative selling, sometimes push unrealistic goals.

4.0

Feb 27, 2012

Experience overall has been positive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent products and a great reputation bring in a lot of continued business. Job can be fun, especially when getting to know great customers.

Cons

Optics in general can be stressful and the company is behind technologically in tools to make the job easier to perform.

4.0

Oct 18, 2011

A good place to work and go to school.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexable hours Good school schedule if arrangements are made in advance straight foward job: you are either selling glasses or making glasses. comission based so the more you sell the more you earn plus your base sallary. $9-10 per hour to start

Cons

when the store is not busy hours can be cut and you can be sent home. Sales styles is usually scripted and ever so often the script changes so you have to get used to the changes.

Viewing 2617 - 2619 of 2,631 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

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$18 - $26 /hr

(Employer provided)

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Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters