Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 165 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 69 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 52 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jun 9, 2014

Eloquently forced out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic training programs both optically, and management programs. Benefits, teambuilding, and customer service USED to be a priority.

Cons

I started Lenscrafters pre-Luxottica as an apprentice optician. I soon procured my License, and was promoted to a General Manager. Luxottica came into the picture several years later, and everything changed. They no longer wanted to pay for knowledge, nor cared about Associate Satisfaction. They also made it very clear that you were either on board or someone else would be. They worked off of fear, and found any reason to put people out. Very upsetting, as they lost extremely loyal, knowledgeable employees.To add insult to injury, they made them unrehirable at any Luxottica owned company.

2.0

Jun 2, 2014

Underpaid, overworked

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Free glasses, great co workers, good for beginners

Cons

Poor management. Managers are never qualified to be leaders of optical but just to manage staff. Always something corporate tells to make more money. Pushy sales

1.0

Mar 29, 2014

Terrible treatment from management, but only because they're getting from above.

Eyecare supervisor

Recommend

CEO approval

Business Outlook

Pros

The group that I worked with were very seasoned individuals and knew what they were talking about. It was very helpful in training a new employee, or help troubleshoot.

Cons

The company as a whole, treats their employees terribly. If you think you can work your way up, YOU'RE WRONG. They don't want to pay you accordingly, even after becoming licensed, and they'd rather hire management with NO optical experience. It was hard to trust your management's decisions when you had more optical knowledge than they did. And trying to get a full time position? Good Luck!

Viewing 256 - 258 of 2,634 Reviews

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