LensCrafters reviews

Horrible culture Low pay for frontline Ridiculous expectations No training Blame game is required! Frontline employees cry when RDO brings RVP The problems at LC are spread through the org. like a cancer. Most of the bad decisions come from the top down. It's clear that the executives don't know what to do to bring in business, so they try anything. If you go off "script" and try some creativity - you're not brand right. Too bad the brand right people are driving the company into the ground. Some RVPs are VERY brand culture. One region in the south had nearly 5 region managers in the last 6 years. How many southern RDOs, GMs and employees have to get hacked before someone realizes, the problem is higher up? Other regions turned over too. People hold their breath all day when she and the entourage come to a store. Employees lie about how things are going. The poor GM and RDO must endure interrogations and cynicism. Unfortunately, she appears to be part of the guard that is winning the culture war. From what I hear,(employees transfer from other regions) it's only slightly better in other parts of the country.

Lots of pressure. you have increasing sales goals. Conference calls twice a week, which is a waste of time. You are forced to have everyone try on sunglasses or you will be written up if you don't follow the behaviors your told to do. Eyewear protection plan is forced down your throat to sell. You have to reach a certain percentage or you go on a pip, performance improvement plan. If you don't improve then it goes to a CAR, which means basically you get written up. From there you are looking to be out the door. You have morning huddles. Have to tell a belief story to the asociates to prove it can be done. Basically, if you want to work here make sure you drink the kool-aid.