Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 170 reviews)); "Starting pay is good for most people" ((in 167 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 82 reviews)); "Long hours and always understaffed" ((in 79 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 21, 2011

Pretty good, nice people.

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Casual work place, have commission, nice people.

Cons

low pay, high sales quota,

4.0

Jul 12, 2011

It was fun just too many culture changes and too unfare when it comes to poilicy and procedure they are very cut throat!

General manager

Recommend

CEO approval

Business Outlook

Pros

Pay Work life balance Free spirit to run your store how u need

Cons

too cut throat about policies and procedures

1.0

Jul 6, 2011

It was good, exciting and interesting. Recent changes have ended that

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's nice to help people see, the technical aspect can be very interesting. At the store level, great people to work with.

Cons

Recently it is just poor decision after poor decision. They thought forcing a cultural shift would save them, then they thought they could rewind the clock to 1999 with "1 Hour Now" without the hours or economy to support it. Now they've taken away even more hours and more recently, management vacations to support "Hot Christmas." Lab equipment is old and barely kept together, the situation only made worse by the limited hours. Make no mistake, Lenscrafters is a sinking ship.

Viewing 2533 - 2535 of 2,633 Reviews

Jobs at LensCrafters

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