Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 170 reviews)); "Starting pay is good for most people" ((in 167 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 82 reviews)); "Long hours and always understaffed" ((in 79 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 25, 2011

An ok place to work in a tough time

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy job, low pressure and nice co-workers

Cons

No chance for advancement in job

1.0

Aug 15, 2011

Hiring of new management from outside the company -- bad idea.

Production technician

Recommend

CEO approval

Business Outlook

Pros

Extremely fast paced environment, allowing for almost no boredom. You also get that warm, fuzzy feeling when you make a pair of free glasses for someone who needs them, but can't afford them.

Cons

The entire company seems to be hemorrhaging individuals that can do their job quickly and efficiently in order to save money, and then hiring outside individuals to fill their spaces -- often times placing a new employee in management positions.

2.0

Aug 6, 2011

Hour cutting kills morale. Period. and leads to resentment.

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

You do get good training in the optical world... Most people on the store level have fantastic work ethic and try to be the best they can be. Most struggle alot and care about trying to fulfill corporate expectations. They are very knowledgeable about product. You will meet people whose work ethic you will admire....but....

Cons

Cutting hours is my main qualm..how can you plan a budget for your family this way, and then they expect you to work like a mad dog to fulfill 2000$ sales goals. Overall I feel taken advantage of, its not a give and take. Its a take and take. The pay is lousy for what it takes out of you mentally, coupled with the knowledge that other jobs would pay more for you to do less. By one year , I am totally burnt out and resentful. And I was a good employee who hit my daily sales goals and was courteous and profesional.

Viewing 2527 - 2529 of 2,633 Reviews

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