Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 167 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 98 reviews)); "Flexible hours and store discount" ((in 88 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 84 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 58 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

Skip to content Skip to footer

Notifications

LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 6, 2015

Bittersweet

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

This company gave me my start in the optical industry when I didn't have any experience and for that I'm grateful. I went to opticianry school but I learned so much from the hands on training I received. I grew so much as an optician and also a lab tech because of my managers and co workers.

Cons

The pay is low because they always low ball you during negotiations and also because they always cut hours. Fulltime status is 30 hours a week so you rarely come close to 40. Career advancement is low because they would rather hire someone externally with less experience because they want to pay them less money than hire from within.

2.0

Dec 8, 2014

not the company it once was

Management

Recommend

CEO approval

Business Outlook

Pros

was a great company in the beginning, 1998 ..benefits,full time hours, low turnover quality mid management

Cons

wow where to start, benefits cut, no full time positions, all changed to part time, including asst management, high turn over after training (wasted time really since you have to retrain someone for every position every 5 months) took two mid management positions and combined into one ..zero regard for long term employees

1.0

Nov 4, 2014

Don't work here.

General manager

Recommend

CEO approval

Business Outlook

Pros

Free pair of prescription eye/sunglasses once a year.

Cons

Upper management does not care about its front line employees. They constantly cut hours claiming they are trying to cut back on expenses. Full time employees are lucky to get 20+ hours a week. Very disorganized, think they are the only optical in the world, and have no idea or interest in the rest of the industry. Sales are terrible and do not attract customers.

Viewing 247 - 249 of 2,634 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

San Juan, PR

View job

Sales Associate LensCrafters

Sales Associate LensCrafters