Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 167 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 98 reviews)); "Flexible hours and store discount" ((in 88 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 84 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 58 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 8, 2015

Good job to have while in college

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work itself is pleasant if you like customer service, optics is a fun and interesting field. Most customers are appreciative of associate help. The team interactions and customer connections can be very rewarding.

Cons

The management can either break or make the experience, I've had the best and worst management at this job. The worst part is the pay, which is OK if you are in college student but pitiful in general, especially considering the amount of knowledge needed to do some of the more difficult aspects of the job (which there are plenty) and the wealth of the company.

1.0

Apr 17, 2015

Just terrible

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Your experience, education, and passion doesn't matter. If you can sell, that's all they care about.

Cons

All they care about is sales. Doesn't matter if it isn't practical for the customer/ patient. They'll sell a progressive lens to someone with severe dermatochalasis just because a progressive is more expensive. They'll sell a Transitions lens to a trucker (transitions don't work in vehicles because windshields have UV protection) Unethical sales tactics. Insane turnover rate for both management and sales. And the optometrists don't refer to an ophthalmologist as much as they should. It's disgusting.

1.0

Mar 18, 2015

Abusive Corporate Culture

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Love glasses. Love working with customers.

Cons

Retaliatory and Incompetent Management. Abusive Corporate Culture. Useless HR. Lack of Respect for Customers and Employees.

Viewing 244 - 246 of 2,634 Reviews

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