Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 167 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 98 reviews)); "Flexible hours and store discount" ((in 88 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 84 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 58 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Oct 28, 2014

The Once Mighty Has Fallen

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great training programs. Annual free eyewear for employees. Fantastic designer frame selection. Commitment to philanthropy and charity worldwide.

Cons

Constantly changing goals and values made it impossible to feel as if you were ever able to accomplish any goals set forth. That is a terrible feeling to leave work with day after day. An employee could exceed all goals set for them for months and the only result was ever-increasing goals. No recognition or appreciation. It was a very sad day to realize that the company had changed completely and lost its connection with the people at it's very heart.

3.0

Oct 28, 2014

Overall, it has been a pretty pleasant experience.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great for college students because shifts are fairly flexible, if you work hard pay is pretty good, there is always a chance for a pay increase. It's also pretty competitive which could be both a pro and con for some people.

Cons

Be prepared to never celebrate a major holiday again, as long as you work here. The company compiles customers phone numbers into a list and then requires sales associates to call them and inform them of current promotions, most customers get upset with associates. In general customers can be really hurtful to associates, and this company is a firm believer in "the customer is always right" and doesn't stick up for the associates that are being attacked. They also have this awesome program called "President's Club" and if you get on it you get a lot of perks, however the rules for it are always changing without clearly specifying what they rules actually are.

3.0

Oct 14, 2014

My experience with LensCrafters was just, "ok."

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Helping people see Onesight foundation Diverse Personal Growth Secure Job

Cons

Constant goals Constant price changes Hours being constantly cut Eyenet

Viewing 250 - 252 of 2,634 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

LensCrafters - EyeCare Advisor

LensCrafters - Team Lead

Machesney Park, Winnebago, IL

$18 - $30 /hr

(Employer provided)

View job

Sales Associate LensCrafters

LensCrafters - EyeCare Advisor

Machesney Park, Winnebago, IL

$17 - $24 /hr

(Employer provided)

View job