Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 167 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 98 reviews)); "Flexible hours and store discount" ((in 88 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 84 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 58 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 19, 2012

No hours

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

*You get to work with all types of people... *The OneSite program is awesome, give back to community by providing the gift of sight to thoses who can not afford vision care or glasses *ok people to work with

Cons

No hours available (haven't been put in schedule in 3 weeks) Trained "as you go" A lot to learn in a VERY short amount of time Don't work enough to feel comfortable with what I "learned"

1.0

Jun 12, 2012

The company that doesn't listen as much as they claim they do

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

Enjoy working with my co workers and I also enjoy working with patients on the Dictors side

Cons

Management rarely has anything positive to say and you find there are always things being put in your way that make it difficult to achieve any of your goals

3.0

Jun 2, 2012

Great for part time work

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Lots of hours to choose from to work, including weekends, evenings and holidays.

Cons

Time off can be difficult to come by, when given a specific schedule, the managers will sometimes disregard those times and put you at a time you cannot work without first asking if its ok.

Viewing 2485 - 2487 of 2,634 Reviews

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