> There are "policies in place", but when I try to enforce/follow a policy, another manager "helps out" and turns a blind eye and overrides it. So what are the point of policies? Why are we picking and choosing when to follow them?
> Toxic environment
> Lots of workplace drama. Management doesn't seem to care and doesn't try to find solutions for any of it.
> Very short staffed
> Workload is way too much (other companies have different departments that do certain things that way everything runs smoothly. Here you are responsible for EVERYTHING! Especially if you are cross trained! You have to pick up calls, sell glasses, book appointments, check insurances, inspect glasses, do adjustments, pre-screen patients, deal with contacts, and so much more!)
> They care about numbers more than employees
> There is so much paper work that the company expects you to fill out
> Work holidays
> Favoritism
> Processing things through HR takes ages. It takes way longer than it needs to and it's ridiculous
> There is no work-life balance. You don't get a set schedule. One day you could work mornings, the next you could work the closing shift, then the next you could be mid shift. It is not consistent.
> Higher ups have too high of expectations. They don't face reality. It's just too much.
> There is so so so so much more that I cannot think of... but imo, AVOID THIS COMPANY.
