Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 165 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 69 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 52 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Aug 14, 2024

Did not have a great experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discount on glasses. sales experience

Cons

too focused on numbers and not what is best for customer. upselling unnecessary product

2.0

Aug 14, 2024

Job Review

Optometric technician

Recommend

CEO approval

Business Outlook

Pros

Good co-workers and patients were nice. The doctors I worked with were always nice, too.

Cons

Outdated program to collect patients’ data made job 2 to 3 times harder than it needed to be. Especially since there is only one tech to do in-patient, out-patient and pre-test. Would sometimes have to leave two hours after the doctor, just so I could catch up to putting in patients’ data into the system.

4.0

Aug 13, 2024

Decent company

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great district level management that listens to you

Cons

Don't let you do real opticianry. Cheap, mass produced product.

Viewing 235 - 237 of 2,634 Reviews

Jobs at LensCrafters

LensCrafters - Licensed Optician

Sales Associate LensCrafters

Omaha, NE

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LensCrafters - EyeCare Advisor

United States

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Sales Associate LensCrafters

United States

View job

Sales Associate LensCrafters

Fort Gratiot Township

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