Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 178 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 95 reviews)); "Flexible hours and store discount" ((in 86 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 149 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 58 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Jul 26, 2015

Good for Part-Time

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, ability to move around and up in the company, flexibility with scheduling.

Cons

Low compensation, puts dollar amount at higher priority than the customer's satisfaction when it comes to evaluating the retail goals.

2.0

Jul 25, 2015

Downhill

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

-Coworkers were very friendly and friendly.

Cons

-Management kept changing. Up until someone who was way under qualified for the position took over, and wasn't a team player. She spent too much time in her office, or out on lunch (she was buddy buddy with some higher up, I was told). I spoke my mind, and she clearly had it out for me. After I took some days off, that SHE approved, she ignored my emails and text messages, when I asked when I would be scheduled.

4.0

Jul 21, 2015

General Manager

Store general manager

Recommend

CEO approval

Business Outlook

Pros

Excellent communication and motivation from Home Office Really cares about their customers and gives management leeway to make the decisions to keep customers happy!

Cons

Excellent training - could use a few more hours for continued training with new associates.

Viewing 2359 - 2361 of 2,634 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Mayaguez, PR

View job

LensCrafters - Assistant Manager

LensCrafters - Licensed Optician

Stati Uniti d'America

Sales Associate LensCrafters

LensCrafters - EyeCare Advisor

LensCrafters

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Good for Part-Time

Downhill

General Manager

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