Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 178 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 95 reviews)); "Flexible hours and store discount" ((in 86 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 149 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 58 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jul 20, 2015

Licensed Optician

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Availability of educational materials.

Cons

Refusal to hire full time, no real room for growth, educational advancements are often downplayed and not encouraged.

5.0

Jul 17, 2015

sales supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company care about its associates and its customers.

Cons

Hours fluctuate a lot and starting pay is low.

3.0

Jul 16, 2015

Optician

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Positive work environment and great co-workers

Cons

Poor management and scheduling issues.

Viewing 2362 - 2364 of 2,634 Reviews

Jobs at LensCrafters

Independent Sublease Optometrist- Vienna, WV- next to LensCrafters in the Grand Central Mall

Sales Associate LensCrafters

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Sales Associate LensCrafters

LensCrafters - EyeCare Advisor