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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

37% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Aug 24, 2015

Retail manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Well established company. Jon security.

Cons

No holidays. Low employee satisfaction. Sales driven.

5.0
Aug 23, 2015

Sales Supervisor/ Retail Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They truly care about their employees and customers.

Cons

Retail hours are not ideal, but they are also different from typical 9-5.

4.0
Aug 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Being part-time it was easy to pick up weekend and evening shifts to make extra money, my co-workers were great, and short interactions with customers made for a pleasing customer service job.

Cons

Changes in management caused a break down in communication from manger to employees, corporate had unrealistic ideas of satisfaction when they offered the "free replacement glasses if you don't love them" and the sales staff was penalized when this highly advertised service was used.

Viewing 2353 - 2355 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.