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LensCrafters

Part of Luxottica

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Not Bad For Part- Time Work - Apprentice Optician LensCrafters Employee Review

4.0
Aug 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Being part-time it was easy to pick up weekend and evening shifts to make extra money, my co-workers were great, and short interactions with customers made for a pleasing customer service job.

Cons

Changes in management caused a break down in communication from manger to employees, corporate had unrealistic ideas of satisfaction when they offered the "free replacement glasses if you don't love them" and the sales staff was penalized when this highly advertised service was used.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

1.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

when I first started it was a very employee based company. Great discounts, great benefits. Regional managers were swift to help if we had questions and offer support

Cons

Since last year the environment has changed vastly. They no longer care about the employees and only want results. They have raised prices and insurances dont cover as well as they used to and they expect the managers to just force people to buy. If you dont make your monthly goals youre put on a PIP and the Regionals are constantly threatening you to make them. The work life balance does not exist. There is a group chat with your fellow store managers hosted by the Regional and if its your day off they still expect a response. I know it comes from the top down but the micromanaging has gotten so awful. Down to the minute you must be scheduled correctly. I have been here for 3 years and have never had a positive review even though our store has exceeded its goals. Doesnt matter to them, they expect more and more. They raise goals constantly and the only answer they have for making sure we hit those goals is no one leaves, even though they can get the same product from a competitor at a much lower cost.

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