Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 177 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 164 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 102 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 58 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 86 reviews)); "Long hours and always understaffed" ((in 81 reviews)); "Commission is low and only eligible when goal is met" ((in 65 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 29, 2017

Lab Technician

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company is very flexible in scheduling.

Cons

I have been here for a while and my associates and I have all noticed the company went from caring about their employees to only money driven. There is no incentive to move up anymore. There is no more good pay increases. Also you work almost all holidays.

4.0

Jan 22, 2017

Sales Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company will contribute towards becoming a licensed optician. You get most major holidays (all though not always on that day due to retail hours), incentives from sales, pto, sick days etc

Cons

-Hours are not stable even for full-time management -Benefits are subpar ( I came out of pocket significantly when I had my child) -Only 6 weeks unpaid maternity leave -Poor communication between employees and hr

2.0

Sep 23, 2016

Unfair to Employees

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Challenging and active work. Constantly learning and growing, fun to help people with vision needs.

Cons

Very minimal employee incentives. Commission is almost nothing and almost unattainable. There is a points reward system as well, and after over two years I have enough points to earn a 4 oz bottle of sunscreen. Also, these points are pre- taxed and deducted from your paycheck, even if you don't use them. Very low pay as well. Management will hire new employees at higher pay than existing leadership out of desperation to get them in the door. After battling for a raise for months, still making less than a Taco Bell employee.

Viewing 223 - 225 of 2,634 Reviews

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