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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,636 total reviews)
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Alfonso Cerullo

37% approve of CEO

39% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Aug 18, 2016

Eye care advisor

Recommend
CEO approval
Business Outlook

Pros

Good training for optical and sales.

Cons

Poor pay and hours. Commissions are skimpy. Upper management doesn't care as long as sales are up and hours are down. Too much invested in showy technology and marketing and not enough in workforce and basic necessities. They won't even replace chairs that are broken.

3.0
Aug 18, 2016

sales

Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

not enough hours if you need hours

1.0
Aug 10, 2016

General Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits! You receive a free pair of eyeglasses or sunglasses every year on your work anniversary, free eye exams and generous pto increases.

Cons

Regional manager visits were rare and he spent the entire time on the phone. My store was experiencing serious staffing and customer service issues long before I started and I was lied to about the state of the store. RM had his favorites and was rude and demeaning to those who weren't.

Viewing 2239 - 2241 of 2,636 Reviews

Glassdoor has 2,671 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.