Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 157 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 66 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 59 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,636 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,636 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Aug 23, 2016

Lab Technician

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to learn about various machinery. Decent benefits. Opportunities for promotions within the company, though this seems to be changing.

Cons

Too much is expected of employees without having the proper training. The company is more about quantity over quality in its glasses in 1 hour process. Lab is often understaffed with not enough hours to manufacture in the time given. Management does not hold anyone accountable for serious workplace issues.

5.0

Aug 21, 2016

Love working for this company! Don't see anything long term but it was an excellent college/post college job!

Optician

Recommend

CEO approval

Business Outlook

Pros

Awesome coworkers and flexible with scheduling.

Cons

Open late and weekends.

5.0

Aug 19, 2016

Great company

Manager

Recommend

CEO approval

Business Outlook

Pros

Luxottica is a great company! Lots of growth opportunity if your willing to work hard and build a proven track record. Had the opportunity to travel abroad and help people without access to vision care through their foundation OneSight! Awesome place to work !

Cons

None absolutely great place to be

Viewing 2236 - 2238 of 2,636 Reviews

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LensCrafters reviews

Company ratings over time

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Reviews by job title

Lab Technician

Love working for this company! Don't see anything long term but it was an excellent college/post college job!

Great company

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