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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,636 total reviews)
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Alfonso Cerullo

37% approve of CEO

39% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Oct 7, 2016

Weeding out seniority to save money

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Variety of areas you can work with in the store i.e. sales floor or lab. Many stores so if you need to transfer there are options.

Cons

They are removing many positions right now and spreading the burden to other people. You will be fired for reporting anything to HR, I had to listen to a store GM make racist remarks, give girls a hard time for pumping (nursing mother pumping during her lunch time in private), making fun of people with intellectual disabilities. Much pressure is put on lab staff for 1 hour service which creates tension and violence. You have to push their scam of a non profit, Onesight, and pressure customers to donate, if you don't receive high enough donations you get in trouble just so the company can have more tax right offs. Currently, the company is failing (look at the value of their stocks) and focusing on their new line at Macy's instead of rebuilding what they already have.

4.0
Oct 5, 2016

Decent pay, but doing the job of 3 people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility with ours and scheduling and better pay compensation then working for private practices.

Cons

The company doesn't allow enough hours to accommodate the amount of patients flow, so you always do the job of about three people. Hard to move up in the company, they often hire outside for general managers from non optical retail stores.

Viewing 2215 - 2217 of 2,636 Reviews

Glassdoor has 2,671 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.