Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 172 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 100 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "The store manager typically always has 38" ((in 16 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Ratings by demographic groups

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Gender

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Oct 11, 2016

Dr office supervisor

Recommend

CEO approval

Business Outlook

Pros

Free pair on anniversary, great customers,

Cons

Lot turn over, social byest, not a lot opportunities to move forward,

2.0

Oct 11, 2016

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

1 free pair of glasses a year

Cons

Wages were way too low. Hired managers with no optical experience which made it very difficult! Store associates had to hold the hands of the manager who were getting paid way more than us and was SUPPOSE to be managing us.

4.0

Oct 11, 2016

Would have stayed, if not for the drop in hours from 40 to 4 per week.

Certified lab technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Discounts on eyewear. Patient interaction.

Cons

Unrealistic goals. Poor associate hourly management. Sporadic machine maintenence schedule. Poor computer-based training.

Viewing 2212 - 2214 of 2,637 Reviews

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Reviews by job title

Dr office supervisor

Sales Associate

Would have stayed, if not for the drop in hours from 40 to 4 per week.

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