Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (68) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 172 reviews)); "Starting pay is good for most people" ((in 160 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 95 reviews)); "Flexible hours and store discount" ((in 81 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 86 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 54 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 19, 2017

General Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, passionate leaders and great mission.

Cons

No work-life balance, constant process changes. Zero connection from corporate to store level.

4.0

Apr 13, 2017

Great entry into the eye care field

Optician

Recommend

CEO approval

Business Outlook

Pros

Commissions. Paid Training. Opportunity to grow. Free pair of eyeglasses per year! Company pays for education to become licensed optician.

Cons

High sales goals that push product....it is a sales job.

1.0

Apr 12, 2017

Optician

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

There are no pros when you are treated poor lung after 15 of service and all the sudden. You're not good enough!!!

Cons

Ever since a new regional was hired from Victoria secrets to run an optical viewfinder organization and she's firings and letting people go or making your life at work misable so that you will guit. It's a damn shame. I was one of those unfortunate souls who she didn't like. She was after me until she found a loophole how to get rid of me. Oh well. I wonder how she sleeps at night. Karmas a

Viewing 2158 - 2160 of 2,637 Reviews

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