Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (68) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 172 reviews)); "Starting pay is good for most people" ((in 160 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 95 reviews)); "Flexible hours and store discount" ((in 81 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 86 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 54 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,637 reviews)

Ratings by demographic groups

Race / Ethnicity

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Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Apr 25, 2017

I worked for the doctor's office, but got to see the in's and out's of how Lenscrafters runs its business

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great way to start a career with little prior knowledge

Cons

Customers can become angry quickly if you can't help them based on company policy.

3.0

Apr 24, 2017

Lab Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The job is rewarding; because, the work you do impacts every patient/customer- immediately. Managing in this production environment is more straightforward and transparent than any other. The more you put in, the more you get out of it.

Cons

Generally, in this particular field, labs are becoming more centralized for larger manufacturing companies. So, be prepared to relocate in the future if this is a career choice for you. This job will require you to work longer hours than you expect. If you're not in any way "mechanically inclined", this is not a job I would recommend for you. The learning curve may stress you out.

3.0

Apr 19, 2017

Good Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good way to get professional experience

Cons

Corporate management does little to appreciate employees

Viewing 2155 - 2157 of 2,637 Reviews

Jobs at LensCrafters

LensCrafters - EyeCare Advisor

LensCrafters - Optometric Technician

Sales Associate LensCrafters

Associate Optometrist- Vero Beach, FL- LensCrafters

Vero Beach, FL

View job

LensCrafters - EyeCare Advisor

LensCrafters

LensCrafters reviews

Company ratings over time

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Reviews by job title

I worked for the doctor's office, but got to see the in's and out's of how Lenscrafters runs its business

Lab Manager

Good Experience

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