Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 177 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 164 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 102 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 58 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 86 reviews)); "Long hours and always understaffed" ((in 81 reviews)); "Commission is low and only eligible when goal is met" ((in 65 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 20, 2017

Lead Lab Technitian

Lead lab technician

Recommend

CEO approval

Business Outlook

Pros

Working in the lab is 100% hands on. It's more scientific than you think and everyday is a new learning experience. If you're good under pressure you'd love the job!

Cons

It can be very stressful when it comes to 1 hour jobs. If retail is busy, then so are you. LensCrafters as a brand gives each store an amount of hours to give out to each associate, so if there's only 12 hours given to the lab in 1 day, then the majority of that day you will be working by yourself doing all of the jobs.

3.0

Nov 9, 2017

Optician & Retail Manager

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Company provides you will all the training, tools, and accountability. This would be a great job for people who need to be micromanaged until they feel strong enough to lead on their own. The insurance benighted are great, and you get free glasses every year (plus a ton of product discounts). If you are interested in the eyecare industry, this is a great starting point. Best for entry-level associates who want to learn and put in a few years.

Cons

Moving upward in management takes a long time. I was in a position I wasn't recognized for for three years. With any retail job you have the same cons: unfriendly and impatient customers, working every holiday, working nights and every weekend. For me, the sacrifice of my family wasn't worth it.

2.0

Nov 7, 2017

Luxottica as a whole

Optician

Recommend

CEO approval

Business Outlook

Pros

Will support attaining an ABO

Cons

Don't recognize the hard work and commitment made by employees

Viewing 208 - 210 of 2,634 Reviews

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