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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jan 12, 2018

Lab manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing is positive about this company

Cons

They lie to the customers. Not enough payroll. They work you like 6 people. You have to answer the phone while you are trying to concentrate on making glasses! You get pulled out of your primary job to the sales floor, so you can not get your primary job completed. Then you get in trouble!!! Do not come here

3.0
Dec 10, 2017

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Good benefits, and National company

Cons

Poor management, Low accountability, Poor communication with lower management.

1.0
Nov 30, 2017

Eyewear Consultant

Recommend
CEO approval
Business Outlook

Pros

Generally great employees to work with.

Cons

Poor management which stems from managers coming in with no optical experience. The only important thing is for a store to hit its plan. Computer errors and poor inventory trackers set up employees for customer service issues. Stores do not work together but compete with one another.

Viewing 205 - 207 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.