Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 170 reviews)); "Starting pay is good for most people" ((in 167 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 82 reviews)); "Long hours and always understaffed" ((in 79 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 12, 2018

Horrible Company

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Free glasses every year, If you can stick it out that long.

Cons

This is by far the the WORST COMPANY I have been employed at in my entire working career. Over worked, under staffed. No breaks, which in California is against the law. If you complain, they cut your hours forcing associates to quit. Upper Management is deplorable. This company is 100% for themselves and 0% for their associates. Racism and sexual harassment runs rampant and HR does not protect you. *Words of caution* DON'T DO IT. If I could give zero stars I would. Especially with upper management.

1.0

Sep 1, 2018

Eyewear advisor

Eyecare advisor

Recommend

CEO approval

Business Outlook

Pros

Free glass wear, nothing else really.

Cons

Micromanage management, stressful, not enough hours, lack of communication between coworker and manager, no growth, nitpicking, and will try to change your personality.

1.0

Aug 15, 2018

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Free pair of glasses. 50% off other glasses. Wait that’s the same offer for kids 14 and under and I work there.

Cons

So many to list. Keep changing bonus and commissions. You’re only a number and they don’t take care of employees. Underpaid and under appreciated. Anyone from regional to president don’t show any support and don’t care about anyone or what they do for company. Definitely don’t pay well. So overpriced. Don’t work there. IT system is as old as Bedrock and I feel the Flintstones have better technology. Sad for a billion dollar company. Keep searching for a new job.

Viewing 193 - 195 of 2,634 Reviews

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