Like I said, most of the regular staff and managers are down to earth and fun to work with/for, but the corporate management are absolutely insufferable. They are without a doubt the worst company I've ever worked for. Their regard for their employees well-being is nonexistent and the decisions the company makes are absolutely terrible. For example, LensCrafters' whole mantra was that they could make glasses in an hour and, since their product is more expensive than what many competitors offer, that was a big selling point. They recently did away with that and now work exclusively through out-of-state labs that take anywhere from 7-14 days to process and are incredibly unreliable and unresponsive when the stores try to find out more information on job delays. They also did away with most forms of commission a few years back so the low hourly pay is all anyone can really expect to earn here. They do offer "spiffs" which are small gratuities you can earn for selling certain items such as a year supply of contacts, but the amount you earn for each sale depends on how much money the store has made that week (stores have weekly sales goals). So if you have a great week of sales and would like to see some compensation for your hard work, you'd better hope everyone else did really well too or you'll probably only see about $10.
