Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 162 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 162 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 100 reviews)); "Coworkers are great and nice" ((in 73 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 59 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Long hours and sometimes rude patients" ((in 79 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Feb 16, 2014

LOUSY PLACE TO WORK

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

I've worked with some ok people.

Cons

Where to begin... no training for new employees;not enough hrs provided to adequately staff store; know-nothing managers who think they know everything;heavy emphasis on sales numbers;empty promises;empty gestures; EVERY person working in my store feels unappreciated, unheard, and unrecognized. Some corporate culture, huh?

2.0

Sep 14, 2013

GM has no optical or retail experience.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Well organized. You can learn a trait that can turn into a career.

Cons

ANYONE can work here! One can be flipping burgers one day, making glasses the next. GM's often have no optical or retail experience.

3.0

Jan 30, 2013

LC in a nutshell

Certified lab technician

Recommend

CEO approval

Business Outlook

Pros

I learned a lot about optics working for one of the leaders in the eyecare industry. Most of my co-workers were very pleasant and I became friends with a lot of them. You get a free pair of glasses every year with hardly any restrictions on frame and lens options. In the lab, you get raises for completing different levels of training, and once you complete all of the training, you are making pretty good money. On retail, you get great commission.

Cons

The main con is the hours. Full time associates barely make 30 hours a week and they are always cutting hours. The manager will tell everyone in the store that their hours will have to be cut, and then they hire a few more part time people! They hire people with no optical experience for management positions. I know businesses are all focused on sales, but I don't think that medical devices need to be high pressure sales situations. The frames and lenses are very overpriced. The lab equipment is very outdated and breaks down all the time, and they don't send technicians to fix anything.

Viewing 124 - 126 of 2,633 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Stati Uniti d'America

$18 - $26 /hr

(Employer provided)

View job

Sales Associate LensCrafters

Sales Associate LensCrafters