Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 162 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 162 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 100 reviews)); "Coworkers are great and nice" ((in 73 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 59 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Long hours and sometimes rude patients" ((in 79 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

Skip to content Skip to footer

Notifications

LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 18, 2017

A company that truly does not value it's associates

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are absolutely none whatsoever

Cons

For the sake of brevity, we'll focus on the micromanagement. Store managers are not allowed to make any business decisions at all, but they are expected to"own the results" when their stores fail. Upper- management consists mostly of pencil- pushers with no industry experience. Every interaction with upper management involves condescending remarks instead of constructive feedback on how to succeed.

2.0

May 24, 2017

BIG CHANGES

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Optical is something I've done for 46 years. Lenscrafters in the past has been a great place to practice your trade and advance. Love working with young people learning the trade

Cons

Optical is changing and Lencrafters is changing with it and maybe not for the good.. They currently think 30 hours is full time. lets get real who can live off that. They are also short staffing their stores. Many stores are working with 2/3 the hours they had 5 years ago. No more customer service. Speaking of customer service they are currently in the process of closing their store labs ( Atlanta has closed labs) no more ONE HOUR SERVICE. They will soon be nothing special. Just like all other places selling glasses. This will be a time for independent optical shops to capitalize . Lenscrafters can not have a 7 to 14 day wait for glasses and charge their current. Lots of lab workers will be looking for a job. They will soon be just an over priced chain .

2.0

Apr 7, 2017

Too Flexible

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

This job is flexible and good for going to school, there's a lot of turnover so you can expect to move up if you are ambitious and good at the hardcore sales environment, and helping people see and find glasses they genuinely love is a fun job.

Cons

They constantly restructure the compensation and benefits under the guise of being better and really making it worse. They also restructure the business model every six months and require us to entirely change the way we do business with our customers, which constantly keeps the store managers and our associates in a limbo of exactly what the right way to do things is, and whether or not it will change soon.

Viewing 106 - 108 of 2,633 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Stati Uniti d'America

$18 - $26 /hr

(Employer provided)

View job

Sales Associate LensCrafters

Sales Associate LensCrafters