Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 168 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 160 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 96 reviews)); "Coworkers are great and nice" ((in 76 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 142 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Long hours and no consistent scheduling" ((in 80 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Commission is low and only eligible when goal is met" ((in 60 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Nov 11, 2017

It used to be good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health and dental are inexpensive

Cons

Every negative review I’ve taken the time to read is absolutely true. It’s all about numbers. This company does not care about you, whether you’re an employee or a customer. Very low pay and high stress.

1.0

Nov 8, 2017

Store Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free pair every year that cost the company $10 to make but mark up to $400 Great empolyees in store... until they quit

Cons

Regionals and ZVPs dont care about anyone in store. Turn and burn associates is there moto. Associates and managers leaving left and right. 8 Store Manager openings out of 26 stores shpuld say something to corporate. If you fail to get consistent results even one day you are told to hold your people accountable and replace them. Unrealistic expectations with traffic down 10 to 20% in most stores managers are expected to increase sales. Plan and simple they dont care about anyone.

1.0

Nov 1, 2017

the worse is yet to come

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

great at staying innovative within the optical industry.

Cons

Company doesn't follow through on commitments and they have lost their way. They over work their employees and hire pretty much anyone no matter how much optical experience they have!

Viewing 97 - 99 of 2,633 Reviews

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